Prince’s Landscape Privacy Policy

Prince’s Landscape Pte Ltd is committed to preserving and safeguarding your right to privacy. This page informs you of our policies regarding the collection, use, and disclosure of personal data when you use our service and the choices you have associated with that data. By using our website, you agree to the collection and use of information according to this policy.

Personal Data

“Customer” means an individual who has contacted us through any means to find out more about any goods or services we offer, or may, or has entered into a contract with us for the supply of any goods or services by us.

“Personal data” means data, whether true or not, about a customer who can be identified: from that data; or from that data and other information to which we have or are likely to have access.
You may be asked to provide us with certain personal information while using our service that allows us to contact or identify you or/recipient. Examples of personally identifiable information include:

• Name
• Residential address
• Email address
• Telephone number
• Photograph

Collection And Use Of Data

We generally do not collect your personal data unless:

• You give us your data voluntarily or via a third party duly authorised by you to disclose it to us after being informed of the purposes for which the data is collected.
• You or your authorised representative has provided written consent to the collection and use of your data for those purposes.
• The collection and use of personal data without consent is permitted or required by the PDPA or other laws.

We shall seek your consent before collecting any personal data and before using your data for a purpose which has not been notified to you, except where permitted or authorised by law.

We may collect and use your personal data for any or all of the following purposes:

• To perform obligations in the course of or in connection with our provision of the goods and/or services requested by you.
• To verify your identity.
• To respond to, handle, and process queries, requests, applications, complaints, and feedback from you.
• To manage your relationship with us.
• To process payment or credit transactions.
• To comply with any applicable laws, regulations, codes of practice, guidelines, or rules, or to assist in law enforcement and investigations conducted by any governmental and/or regulatory authority.
• Any other purposes for which you have provided the information.
• To transmit to any unaffiliated third parties, including our third party service providers and agents, and relevant governmental and/or regulatory authorities, whether in Singapore or abroad, for the aforementioned purposes.
• For any other incidental business purposes related to or in connection with the above.

The purposes listed in the above clauses may continue to apply even in situations where your relationship with us has been terminated or altered in any way, for a reasonable period thereafter.

Disclosure Of Data

Legal Requirements

In compliance with the PDPA, we may collect, use, or disclose your data without your consent for the legitimate interests of Prince’s Landscape Pte Ltd or another person. In relying on the legitimate interests exception of the PDPA, Prince’s Landscape Pte Ltd will assess the likely adverse effects on the individual and determine that the legitimate interests outweigh any adverse effects.

Prince’s Landscape Pte Ltd may disclose your Data in good faith belief that such action is necessary for:

• Detection and prevention of fraud.
• Detection and prevention of misuse of services.
• Analysis of the network to prevent fraud and financial crime, and perform credit analysis.
• Collection and use of personal data on company-issued devices to prevent data loss.

The purposes listed in the above clause may continue to apply even in situations where your relationship with us has been terminated or altered in any way, for a reasonable period thereafter.

Rest assured, disclosure of personal data will only be allowed after serious, careful, and long consideration by Prince’s Landscape Pte Ltd.

Withdrawing Your Consent

Your consent for the collection, use, and disclosure of your data remains valid until withdrawn by you in writing. You may do so by submitting your request in writing or via email to our Data Protection Officer at the contact details provided below.

Upon receiving your request, we may require a reasonable time for your request to be processed and for us to notify you of the consequences of us acceding to the same, including any legal consequences which may affect your rights and liabilities to us. In general, we shall seek to process your request within ten (10) business days of receiving it.

Please note that depending on the nature and scope of your request, withdrawing consent may affect our ability to provide goods or services, depending on your request. We will inform you before proceeding. To cancel your withdrawal, please notify us in writing.

Withdrawing consent will also not affect our right to continue to collect, use, and disclose personal data where such collection, use, and disclosure without consent is permitted or required under applicable laws.

Access To And Correcting Of Personal Data

If you wish to make an access request for access to a copy of the personal data which we hold about you or information about the ways in which we use or disclose your personal data, or a correction request to correct or update any of your personal data which we hold about you, you may submit your request in writing or via email to our Data Protection Officer at the contact details provided below.

Please note that a reasonable fee may be charged for an access request. If so, we will inform you of the fee before processing your request.

We will respond to your request as soon as reasonably possible. In general, our response will be within thirty (30) business days. Should we not be able to respond to your request within thirty (30) days after receiving your request, we will inform you in writing within thirty (30) days of the time by which we will be able to respond to your request. If we are unable to provide you with any personal data or to make a correction requested by you, we shall generally inform you of the reasons why we are unable to do so (except where we are not required to do so under the PDPA).

Protection Of Personal Data

To protect your personal data from unauthorised access and risks, we have introduced appropriate administrative, physical, and technical measures such as minimising personal data collection, access controls, encryption of data, antivirus protection, regular updates, secure device disposal, web security, and ongoing security testing.

No transmission on the Internet is guaranteed to be secure. Therefore, Prince’s Landscape Pte Ltd does not represent or warrant the complete security of the information provided to Prince’s Landscape Pte Ltd or its agents through the Website. Accordingly, you understand that you are providing this information to Prince’s Landscape Pte Ltd at your own risk. While security cannot be guaranteed, we strive to protect the security of your information and are constantly reviewing and enhancing our information security measures.

This Website contains links to other sites. Please be aware that Prince’s Landscape Pte Ltd is not responsible for the privacy practices of such other sites. This Privacy Policy applies solely to information collected by this Website.

Accuracy Of Personal Data

We generally rely on personal data provided by you or your authorised representative. In order to ensure that your personal data is current, complete, and accurate, please update us if there are changes to your personal data by informing our Data Protection Officer in writing or via email at the contact details provided below.

Retention Of Personal Data

We may retain your personal data for as long as it is necessary to fulfil the purpose for which it was collected, or as required or permitted by applicable laws.

We will cease to retain your personal data, or remove how the data can be associated with you, as soon as it is reasonable to assume that such retention no longer serves the purpose and is no longer necessary for legal or business purposes.

Transfers Of Personal Data Outside Of Singapore

If you are located outside Singapore and choose to provide information to us, please note that we transfer the data, including personal data, to Singapore and process it there.

We generally do not transfer your personal data to countries outside of Singapore. However, if we do so, we will obtain your consent and we will take steps to ensure that your personal data continues to receive a standard of protection that is at least comparable to that provided under the PDPA.

Your consent to this privacy policy, followed by your submission of such information, represents your agreement to that transfer.

Prince’s Landscape Pte Ltd will take all steps reasonably necessary to ensure that your data is treated securely and by this privacy policy.

Data Protection Officer

You may contact our Data Protection Officer if you have any enquiries or feedback on our personal data protection policies and procedures:

Name of DPO : Kaylea Ng / Low Guo Qiang
Email Address : dpo@prince.com.sg
Address : 53 Sungei Tengah Road, Singapore 698998

Effect Of Notice And Changes To Notice

This Notice applies in conjunction with any other notices, contractual clauses, and consent clauses that apply to the collection, use, and disclosure of your personal data by us.
We may update our privacy policy from time to time. We will update you on any changes by posting the new privacy policy on this page.

You are advised to review this privacy policy periodically for any changes. Changes to this privacy policy are effective when they are posted on this page.

Prince’s Landscape Pte Ltd